The primary task of our quality system is to function as a filter on all levels to ensure our products are of good quality and fulfill the individual requirements and specifications of our customers. This is achieved through an integrated comprehension and strict adherence to procedures, a continual focus on the improvement of internal and external systems, and constant attention to detail.

We understand that “Quality” is a combination of refined processes and procedures implemented by a highly competent staff. All employees of Mercator, having completed an extensive training program, are specialists in their respective fields. Our efficient QA system enables us to maintain a consistent level of quality as well as sufficient internal systems and procedures, all with the same purpose – to prevent any kind of quality problems.  Mercator’s QC team ensures that every batch is released only after the necessary controls have been carried out.